檸檬草酒店 (The Lemon Grass Hotel)

Hotel at prime location, delicious food in restaurant, amenities & service is very good but checkout time mr. Kushagra behaviour is not good.

This place is absolutely amazing! It’s well-maintained, and the staff here is incredibly friendly. Rooms are super hygienic and there’s a positive vibe.

breakfast was ala carte and food quality was not great. not a great place to stay. you can have other good option

Good experience staff is also cooperative and also best facility in the rooms overall all good and excellent stay in gandhinagar. The best hotel to stay in day and night with all the facilities and accommodation and also best management by the staff

Pathetic stay. Really bad breakfast taste and choice. Unhygienic pillow cover. Got eye infection just after staying in this hotel. The hotel really need to improve its standard for the kind of money they charged.

Good vibes protection privacy excellent stay good food staaff supportive and cooperative best location

The stay was amazing. Staff was friendly and rooms were clean and comfortable. I don't have images

Good and convenient location for exploring gandhinagar and gift city etc. Food and other amenities are excellent

I recently stayed at Lemongrass Hotels in Gandhinagar while visiting my son, who studies here, and I was extremely disappointed with the experience. I had booked the hotel for two days, but the stay was ruined by their unprofessionalism and lack of basic amenities. There was no proper hot water supply on the first day, and I couldn’t even take a shower. When I informed the staff, they suggested draining bucket loads of water before the hot water would come, but even after doing that, it didn’t work. The same issue persisted on the second day, and when I raised this again, I was told that hot water is only available between 6:00 am to 10:00 am—something they never informed me of at the time of check-in. When I expressed my dissatisfaction, the manager had the audacity to tell me, “Toh madam tame checkout kari lo” (then ma’am, you check out), instead of addressing the issue. I travel almost every alternate months, but this level of arrogance and disregard for basic hospitality standards is shocking. I immediately checked out, got my refund, and moved to another hotel. I’m sharing this review to highlight the lack of professionalism, extremely arrogant behaviour and lack of courtesy at Lemongrass Hotels. Strongly do not recommend!!

Clean rooms, great food and very energetic manager, courteous staff and service. Definitely recommend this place.